Dr. Jeanette Cates is a noted authority on e-learning. She has designed and created hundreds of courses since her initial email-based course in 1983. Her clients range from A to Z - from Apple Computer to the San Diego Zoo, and include many independent business owners who look to her for strategic and tactical support of their online businesses. As an online educator, she has developed a full line of learning materials, including more than 100 technology-based workshops, ranging from Teleseminar Basics to Design Your Online Course. In addition, she has authored numerous tips booklets, special reports, ebooks, and audio albums. Dr. Cates holds a PhD in Instructional Design and Technology and an M.Ed. in Adult Education, both from the University of Texas at Austin. She earned a B.S. in Business Administration from Trinity University. She is an Emeritus member of the National Speakers Association and has been featured in numerous technology-related publications. Jeanette has been married for more than 40 years to Bob Cates, an Internal Auditor. They have three daughters - Stephanie, Jennifer and Vicki, and are the proud grandparents of J.R., Heather, Megan, Jaycie, Katelyn, and Dalton.